Analysts Library

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  Rik Turner

  Senior Analyst, Datamonitor

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  Research Focus Rik covers the technology used in retail banking, be it in the back office/core systems environment, through to the bank branch and on into the "branch-free" worlds of online and mobile banking. Research Experience Rik produces both full-scale reports (called Strategic Focus) and first-take opinion pieces to provide clients with data and insights to inform their own positioning vis-a-vis changes in the market, say when vendor A has bought vendor B, or bank X has launched a particular service or changed supplier for a given technology. He also undertakes ad hoc consulting projects related to technologies used in retail banking. Previous Work Experience Rik's background is in journalism, where he has extensive experience. This varies from 16 years as a foreign correspondent for numerous US and UK business publications, including the Financial Times and The Economist, to managing editor of a daily news website. He has spent the last ten years as an IT journalist working for Datamonitor's ComputerWire service, with a focus over the last three years on the networking sector. He also spent five years covering data storage.

  
  
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  Neil Ward-Dutton

  Research Director, Macehiter Ward-Dutton

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  Neil is an accomplished and experienced IT industry analyst and public speaker. He advises clients on technology and management issues relating to enterprise architecture, application development, business integration, process management and application platforms. Immediately prior to forming Macehiter Ward-Dutton, Neil was Ovum's Director of Technology Practices - where he had direct responsibility for all Ovum's software and telecoms technology research, and led a global team of technology analysts. In his nine years at Ovum, Neil led and contributed to a diverse range of technology research programmes.
  Neil has acted as an advisor to leading vendors, including IBM, Oracle, Microsoft, BEA, Hewlett-Packard, SAP, and Borland; and to large IT user organisations - particularly in financial services, government and telecommunications sectors.

  
  
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  Ian Brown

  Senior Analyst, Ovum

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  Ian Brown is a senior analyst in Ovum's IT Services Practice. Ian's research focus is on IT infrastructure services and he is a contributor to Outsourcing@Ovum.
  Ian joined Ovum in June 2007 after more than 20 years' experience in research and advisory services. Most recently, he spent nine years at Gartner as a research director in their Worldwide Server team. Prior to that, he worked for 11 years as an associate managing analyst at Datapro Research, which was part of the McGraw-Hill Corporation.
  Ian has worked with some of the leading IT system vendors, including IBM, HP and Sun Microsystems. He has spoken at European conferences and seminars on the server market and hardware technologies, and on up-and-coming technologies such as virtualisation and multi-core processor technology. Ian also brings an understanding of enterprise-client needs, derived from his experience in working with end-user clients.

  
  
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  Helena Schwenk

  Senior Analyst, Ovum

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  Her responsibilities include running the service Ovum Evaluates: Business Intelligence Platforms, and writing and speaking regularly about BI market activities. As part of her role she speaks at conferences across Europe, writes for trade and business publications, and provides personalised advice to Ovum clients on a range of topics including data warehousing architectures, BI tool selection, future BI market direction and marketing strategy. In addition, Helena has worked on a variety of consulting projects for major clients, including a critical assessment of a data warehousing, ETL, business intelligence and performance management RFT for a large Australian government organisation.